WhatBox is rooted in human-centered (design) thinking and innovation methodologies because we know that makes our teams more successful in today’s complex world.  We work at the intersection of people and process to establish proven mindsets, skillsets and routines to help teams solve problems quickly and with greater creatively.

We believe there is a lot of focus on the process of innovation alone, but not enough on the behaviors and climates that will fuel and sustain the journey.

Working with WhatBox is very collaborative. Getting to know you and your team is the best way we know how to help you succeed. We listen first, then partner to embed solutions that are right for you where you are now. Whether it is sharpening your strategy, charting a course to better capability, or getting the most out of diverse teams; we can help you find navigate the way.

We know that placing the customer at the center of all design efforts yields more relevant and desired solutions, cultivates more authentic service and grows customer loyalty. We also believe innovation is a human journey that starts with..


…that leads to greater empathy, understanding, and discovery…


…so we can connect the dots and make sense of what we know…


…in order to uncover new opportunity and galvanize new ideas…


…and move swiftly to get to extraordinary outcomes — together.

Did you know?

Innovative CEOs spend 50% more time on discovery activities than do CEOs with no track record for innovation. – HBR
86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures.   – Clear Company
71% of global leaders said Design Thinking improved their culture – Hasso Platner Institute 

Are you ready to fly? Let’s Connect.